Initial support involves trouble-shooting and determination of parts to be
shipped from 2B Technologies to the customer in order to return the product to
operation within stated specifications. If such support is not efficient and
effective, the product may be returned to 2B Technologies for repair or
replacement. Prior to returning the product, a Repair Authorization Number
(RA) must be obtained from the 2B Technologies Service Department. We will
provide you with a simple Repair Authorization Form to fill out to return with the
instrument.
Shipping
2B Technologies will pay freight charges for replacement or repaired products shipped
to the customer site. Customers shall pay freight charges for all products returning to
2B Technologies.
Conditions
The foregoing warranty shall not apply to defects resulting from improper or
inadequate maintenance, adjustment, calibration or operation by customer.
Maintenance, adjustment, calibration or operation must be performed in accordance
with instructions stated in this manual. Usage of maintenance materials purchased
from suppliers other than 2B Technologies will void this warranty.
Limitation of Remedies and Liability
The remedies provided herein are the Customer's sole and exclusive remedies. In no
event shall 2B Technologies be liable for direct, indirect, special, incidental or
consequential damages (including loss of profits) whether based on contract, tort or
any other legal theory. The Ozone Monitor manual is believed to be accurate at the
time of publication and no responsibility is taken for any errors that may be present. In
no event shall 2B Technologies be liable for incidental or consequential damages in
connection with or arising from the use of the Ozone Monitor manual and its
accompanying related materials. Warranty is valid only for the country designated on
the 2B Technologies quote or invoice.